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What is SMS SEND?
Why use SMS SEND business service?
Customer Communications & Marketing

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Why use SMS SEND business service?

 

Reliability

The SMS Send business service has direct connections to all Australian mobile carriers. We don't risk delaying or losing your messages by routing them to Australian phones through unreliable international gateways

SMS Send is operational 24 hours a day, seven days a week. The system is monitored around the clock and staff are on call to resolve issues at any time of day


Support

SMS Send provides telephone customer support during business hours (EST). We have qualified professionals to assist you whenever you need help. They are experts with using the system and can instantly help with any inquiry

Our software support products, such as the Outlook Plug-In tool, are all available for no extra charge


Flexibility

SMS Send has a wider range of solutions and software tools than any other Australian Service Provider or Carrier

If you need something that's not listed here, give us a call as we have many other solutions available. SMS Send can tailor a solution to your specific business needs

 

Benefits

 

Staff Communications

Want a more mobile and responsive work force?

SMS Send enables you to contact your entire staff simultaneously and in seconds via their mobile phones, no matter where they are or how many you want to reach.

SMS Send is the perfect answer to enhance communications in situations where your staff are in noisy environments or away from their desk.

There are numerous businesses in the hospitality, personnel and the merchandising sectors that use SMS Send to roster staff in a short period of time with a minimum of fuss and expense.

Communication methods include:

Email to SMS (mobile)

Messages to staff overseas

Domain based Email

Outlook to SMS Plug-In

Rostering

Escalation

SMS Replies

Group Broadcasts

Mail Merging

Job Dispatch via SMS

Sending pictures and video to staff via MMS

Part Diagrams via MMS

Quickly locating casuals for shifts

Using SMS Chat for real-time communications with staff in noisy environments

Getting immediate feedback from staff in the field

VoiceMail SMS Alerts

Reminder SMS - Plane trips, meetings etc

Another extra feature is that your staff members can access the system from anywhere they are working with a user name and password.

Secondly, text messages can be flagged so the sender's mobile number shows up on the receivers mobile. This enables the receiver to reply to either your mobile or email address.

It's all up to you.

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